7 Comments
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Vasilis Xydias's avatar

Hi Tom....I paid for your subscription before the new chat functionality came out. I cannot access.

Tom Orbach's avatar

Hi Vasilis! Seems like you should have access. Can you try this link please?

https://substack.com/chat/1815472

Tom Orbach's avatar

What error message do you see?

Vasilis Xydias's avatar

Paid subscribers only

Only paid subscribers to Marketing Ideas can access this chat

Tom Orbach's avatar

Make sure you're signed in to Substack on the same account you signed up for premium with (the account you're making this comment from)

Himanshu Bhatia's avatar

I was also having same issue from desktop. On mobile app, I'm able to access the community.