15 Comments

Thanks for the reminders on these. The famous Schlitz beer one always gets me as from memory it was a consultant who steered them that way. Seems so obvious now.

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Apr 12·edited Apr 12Liked by Tom Orbach

😂 how funny i intuitively schedule my email responses to my customers too to not make them think I’m easily accessible within minutes (I’m a strategic success manager at a tech company so no Support who needs to respond fast).

Many great ideas in here thank you!

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Totally agree, Tom! That’s why in my Welcome Emails and About page I include my backstage story about the process behind creating my weekly newsletter https://newsletter.visualstorytell.com/p/from-idea-to-inbox-discover-the-process

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Apr 5Liked by Tom Orbach

Thanks a lot for sharing great stuff as usual Tom! I would like to point out though, that adding fake elements can easily veer into dark patterns / manipulative techniques.

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author

100%. Our job here is simply to help people get where they're going faster and with less mental effort (they're already on their way; we just make it easier). It's a win-win as I see it.

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Apr 5Liked by Tom Orbach

Loved your ideas and examples

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Apr 5Liked by Tom Orbach

Thanks for your article on marketing valuation of products.

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Apr 5Liked by Tom Orbach

regarding the operational transparency, i preffer one bar to assess the total progress, and the specific process in noted below and changes during the progress

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author

Great idea!

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Thanks for sharing.

About the progress bar example (with A and B) - many also combine them having only 0-100 once (like in A) but change the writing as it moves from 0-100 (like in B)

About your mail trick - it's nice.

how do you know people don't just think you never check you mail and reply super late but only take 1-2 min to actually think about your reply as you get to them so late?

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author

Thanks! I don't know how the other side reads it, but from my experience - people end up sending more pushbacks when I reply fast. It's especially true with students in my uni course

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My business provides land investment and home ownership Solutions for real location byers,investors looking for real estate opportunities, its nice if you can help. Thanks.

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author

Interesting. If I were you, I would show the *real* and long process of evaluating investment opportunities and picking the right ones. It demonstrates expertise AND labor illusion. A win in my book

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5thanks for this great piece but if i may ask how can a none sas starter or individual ijntrested in sas biz be able to implement all these in getting deals etc? 🤔

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author

I'd love to help. Tell me a bit more about your business?

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