Thanks for the reminders on these. The famous Schlitz beer one always gets me as from memory it was a consultant who steered them that way. Seems so obvious now.
😂 how funny i intuitively schedule my email responses to my customers too to not make them think I’m easily accessible within minutes (I’m a strategic success manager at a tech company so no Support who needs to respond fast).
Thanks a lot for sharing great stuff as usual Tom! I would like to point out though, that adding fake elements can easily veer into dark patterns / manipulative techniques.
100%. Our job here is simply to help people get where they're going faster and with less mental effort (they're already on their way; we just make it easier). It's a win-win as I see it.
regarding the operational transparency, i preffer one bar to assess the total progress, and the specific process in noted below and changes during the progress
About the progress bar example (with A and B) - many also combine them having only 0-100 once (like in A) but change the writing as it moves from 0-100 (like in B)
About your mail trick - it's nice.
how do you know people don't just think you never check you mail and reply super late but only take 1-2 min to actually think about your reply as you get to them so late?
Thanks! I don't know how the other side reads it, but from my experience - people end up sending more pushbacks when I reply fast. It's especially true with students in my uni course
Really fun insight into how adding a bit of friction can sometimes boost the perceived value for users. Reminds me of a case study I read about airports improving traveler satisfaction simply by making the walk to baggage claim longer instead of actually speeding up bag arrivals.
My business provides land investment and home ownership Solutions for real location byers,investors looking for real estate opportunities, its nice if you can help. Thanks.
Interesting. If I were you, I would show the *real* and long process of evaluating investment opportunities and picking the right ones. It demonstrates expertise AND labor illusion. A win in my book
5thanks for this great piece but if i may ask how can a none sas starter or individual ijntrested in sas biz be able to implement all these in getting deals etc? 🤔
Thanks for the reminders on these. The famous Schlitz beer one always gets me as from memory it was a consultant who steered them that way. Seems so obvious now.
😂 how funny i intuitively schedule my email responses to my customers too to not make them think I’m easily accessible within minutes (I’m a strategic success manager at a tech company so no Support who needs to respond fast).
Many great ideas in here thank you!
Totally agree, Tom! That’s why in my Welcome Emails and About page I include my backstage story about the process behind creating my weekly newsletter https://newsletter.visualstorytell.com/p/from-idea-to-inbox-discover-the-process
Thanks a lot for sharing great stuff as usual Tom! I would like to point out though, that adding fake elements can easily veer into dark patterns / manipulative techniques.
100%. Our job here is simply to help people get where they're going faster and with less mental effort (they're already on their way; we just make it easier). It's a win-win as I see it.
Loved your ideas and examples
Thanks for your article on marketing valuation of products.
regarding the operational transparency, i preffer one bar to assess the total progress, and the specific process in noted below and changes during the progress
Great idea!
Thanks for sharing.
About the progress bar example (with A and B) - many also combine them having only 0-100 once (like in A) but change the writing as it moves from 0-100 (like in B)
About your mail trick - it's nice.
how do you know people don't just think you never check you mail and reply super late but only take 1-2 min to actually think about your reply as you get to them so late?
Thanks! I don't know how the other side reads it, but from my experience - people end up sending more pushbacks when I reply fast. It's especially true with students in my uni course
Really fun insight into how adding a bit of friction can sometimes boost the perceived value for users. Reminds me of a case study I read about airports improving traveler satisfaction simply by making the walk to baggage claim longer instead of actually speeding up bag arrivals.
My business provides land investment and home ownership Solutions for real location byers,investors looking for real estate opportunities, its nice if you can help. Thanks.
Interesting. If I were you, I would show the *real* and long process of evaluating investment opportunities and picking the right ones. It demonstrates expertise AND labor illusion. A win in my book
5thanks for this great piece but if i may ask how can a none sas starter or individual ijntrested in sas biz be able to implement all these in getting deals etc? 🤔
I'd love to help. Tell me a bit more about your business?